Service?

We spent the weekend over at my parents place as my dad will have his birthday during the coming week. Having a dad that has everything makes it nigh on impossible to think up what he could possibly want. But this year my dad knew. He wanted a voltage checking device. His old one was no longer secure and it is one of his favourite toys as a retired electrician.

So off we went to the store to buy this thing. First we got told it was in the cycling

department, which I found odd and we did not find it there. SO and I looked at each other and went to the electrical area where we found it. We’d decided to add a gift card as the thing was cheap-ish. Of course we were not able to resist some there things like a multipowersocket with USB ports Always comes in handy with two geeks and too many electrical gadgets in one household 🙂

As we arrived at the service desk a line was forming. Not that it was busy but it was a new assistant and a customer that did not agree with the monetary outcome of the special deal She felt she was being overcharged. Two more senior assistants got involved so three people had a discussion with one customer while the line was growing. People behind the customer started to get a little grumpy on the customer service and finally one of the seniors opened the other desk.

The people behind the arguing customer and us moved over. The people in front had a special deal (20%off any item except), but that did not work on the item they wanted as that was excluded. So they said just use the special on the most expensive stuff we also have. As it turns out the assistant got the wrong one, so you know they had change it over again and then the desk froze. And I mean froze. Nothing helped and in the end they had to shut it down an restart. A restart with these monsters takes about 15 minutes (are they running windows?)

thankfully the other side on desk one had started to move as the customer had given in to the store. So we switched again to desk one and asked the men that had been in front of us whether we could go first as we felt they were slightly cursed or something. They smiled and agreed. We went through and also bought the gift card. SO asked if they could check if the final amount was on the card and this was hard apparently. I mean how dare we ask if a card actually has when it should have. In they end they did after a bit of confusion between them and us.,

Behind us we saw the other customers finally coming through as well. We got in the car and looked at each other and said – bloggable experience!

The rest of the weekend was fine. A BBQ and today a walk and pancakes with my parents. Just four more days to go. Just four more days.

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About Gilraen

My blog is simply about my life. I moved countries for the first time in 1993. I lived in the Netherlands, UK and NZ. The initial idea was to keep my overseas friends up-to-date with what was going on in my life. The blog, like me, is always changing and evolving.
This entry was posted in Decisions, Family, Feelings, Stuff, Weekend and tagged , , , , , , , , , , . Bookmark the permalink.

6 Responses to Service?

  1. draliman says:

    I hate when that happens in a shop – everything seems to go wrong at once!
    I usually end up in the queue which looks the shortest but takes the longest because everything goes wrong 😦

  2. Miekje says:

    Where did you get the multi power socket with USB ports? We got one long ago, I think from Argos, but they don’t seem to have them anywhere anymore, not even at Maplins. We could so use another one!

  3. Pingback: Some bits and bobs | Gilraensblog

  4. Miekje says:

    Praxis is like Wickes; I will have a look there.

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